Staff will empty the mailbox nightly and give the letters to Santa. Service animals (such as dogs) are trained to perform tasks for the benefit of individuals with physical or mental disabilities. Celebrate the magic of the season with old Saint Nick at ZooLights! No. Please remain one car length behind any vehicle that is directly in front of you. We reserve the right to escort guests off Zoo grounds if they are found disregarding our policies. For guest safety, all tailgates, van/car doors and hatchbacks must remain closed at all times. Last ZooLights Walk-Thru entry is at 9:30 p.m. ZooLights Walk-Thru tickets are non-replaceable and non-refundable. The only animals allowed to accompany guests are trained and vaccinated service animals. Who should I contact? December 9, 2019 By Kim Gudykunst Ollerhead. Please turn your headlights off and turn on your parking lights. If you are interested in booking a venue, catering, retail and/or tickets for a private group event, please click HERE for more information. We also accept Apple and Google Pay. We do not have rentals or shuttles available. Do you use your own car for Cruise ZooLights? Staging a mailbox for Santa’s letters to be hand-delivered to Santa. ZooLights proceeds will help the Arizona Center for Nature Conservation/ Phoenix Zoo offset the daily costs of animal care and vital operations during the ongoing challenges of COVID-19. I didn't receive my Cruise ZooLights photo. Original post by Chris Tingom, December 2013; 2019 update by Kim. Grab and go options must be pre-purchased online. The run of the event will be lengthened to nearly 90 nights from November 7, 2020 – January 31, 2021. Please notify a Zoo staff member if an emergency occurs. Yes, you may. Zoo Park Rangers will be available to assist guests with first aid. For the first time in the history of the Phoenix Zoo, experience millions of twinkling lights and dazzling animal sculptures from the comfort of your own vehicle. No. No. If you are interested in booking a venue, catering, retail and/or tickets for a private group event, please click HERE for more information. All persons must be seated in the vehicle if the top is down. Loud noises are not permitted, including honking, music and yelling. Items in the Stop, Shop and Support Cruise Gift Shop may be purchased onsite. Yes, as long as guests remain seated at all times. Celebrate the magic of the season with old Saint Nick at ZooLights! And this year, there’s a NEW way to feel the magic. Therefore, pets are not permitted inside the Phoenix Zoo. Experience millions of twinkling lights, dazzling animal sculptures and the Music-in-Motion Light Show on our main lake, choreographed to the epic music of Trans-Siberian Orchestra. We reserve the right to escort guests off Zoo grounds if they are found to be disregarding our policies. For the first time in the history of the Phoenix Zoo, experience millions of twinkling lights and dazzling animal sculptures from the comfort of your own vehicle. Please refrain from honking, playing loud music or yelling. ZooLights proceeds will help the Arizona Center for Nature Conservation/ Phoenix Zoo offset the daily costs of animal care and vital operations during the ongoing challenges of COVID-19. Pick up delicious goodies to go including kettle corn, seasonal baked goods, cotton candy and more! The Zoo follows AZA guidelines, which is for the protection of the animals. Explore the newly added Outer Tropics Trail, where you can enjoy the festive scenes of Polar Paradise in the Forest of Uco. Your support is more critical now than ever. Tickets are good for one (1) Cruise ZooLights. Max vehicle specs are: 266″ L x 81″ W x 74″ H. The experience will last a minimum of 45 minutes. For your safety while on Zoo grounds, doors MUST BE IN PLACE and closed at all times. Tickets are non-replaceable and non-refundable. Tickets for this experience along with food, beverage, photo and some retail options must be pre-purchased. No. *, Commemorate your Cruise ZooLights experience with a souvenir photo. Yes. ZooLights is not an animal viewing event. Most animals are resting comfortably in their night houses. are a regular part of keeping the Phoenix Zoo running smoothly. Due to COVID—19 and to offer a safer environment for our community, the Phoenix Zoo has modified the 2020 – 2021 season of ZooLights. Please send an email to Photogenics at CustomerService@photogenicinc.com and jmarkert@photogenicinc.com with your name and date of visit. The Valley’s most cherished holiday tradition is back with millions of twinkling lights, dazzling animal sculptures and our Wildlife Lantern Safari, featuring 66 creatures — polar bears, mammoths, peacocks and more, all aglow. The discount is offered when purchasing tickets at phoenixzoo.org/zoolights. Seeing the Phoenix Zoo lit up is even better with a good deal! Stroll the Africa Trail and enjoy the all NEW Wildlife Lantern Safari including polar bears, mammoths, koalas, kangaroos and more! *, Indulge in your favorite holiday treats including kettle corn and hot cocoa. Once inside the Zoo, due to traffic and social distancing guidelines, restrooms will not be readily available. Zoo lights hours are from 6 to 10 pm. *, Take home a memento from your special evening. It’s Amazing Christmas Lights at the Phoenix Zoo. Tickets expire once guests exit the Zoo. To maintain a safe social distance, Santa will be positioned 6 feet behind the individuals who are photographed. Portable units are available prior to entry in the parking lot. Cruise ZooLights tickets are first come, first served beginning at 5:30 p.m. Last Cruise ZooLights ticket sold at 9 p.m. online and last car in line at 9:30 p.m. Cruise ZooLights tickets are non-replaceable and non-refundable. Face coverings will be required for anyone in the vehicle who is interacting with a Zoo staff member upon entry and throughout your cruise. The Phoenix Zoo is a smoke-free facility, including electronic cigarettes. Cruise ZooLights tickets and add-ons must be pre-purchased online in advance including food, beverage, photo and some retail options. Find unique Zoo souvenirs including shirts, mugs, magnets, plush toys, and masks. To make this Christmas both a magical and safe experience, Photogenic Inc. at the Phoenix Zoo will be doing the following: Requiring daily temperature checks and health screenings for staff and Santa. Items in the Stop, Shop and Support Cruise Gift Shop may be purchased onsite on November 27 and 28. We gathered the best 2019-2020 coupons, discounts, codes and deals we could find and put them in one place. Do not shine bright lights into animal habitats and please note that items such as laser pointers and flashlights are not allowed. Tour the Africa Trail and see the all NEW Wildlife Lantern Safari, featuring 66 animals — polar bears, mammoths, koalas, kangaroos and more!